Shop FAQs

Yes! We offer discounts for distributors, resellers and academies. Contact us here for more information.

Are you sure that you are using the correct user name & password? If so, please try resetting your password. If you continue to have problems, please contact customer service here.

You will receive a shipping confirmation notice via email when your order has left the warehouse. If it has been more than a few days since entering your order and you have not received shipping confirmation, please contact customer service here.

A copy of your invoice can be obtained by contacting our customer service here.

We are able to accept payments from and ship to most countries.

Please refer to our Shipping & Returns page here.

Please contact customer service here.

Unused product may be exchanged at your expense within 30 days of purchase. View our return policy here for more information.

Sorry, only products in new unused condition will be accepted for returns. View our return policy here for more information.

We accept all major credit cards and debit cards.

A card security code is an added safeguard for your credit card purchases. Depending on the type of credit card you use, it is a 3 or 4 digit number printed on the back or front of your credit card.

Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. To further ensure your security, we use state of the art SSL (secure sockets layer) encryption to protect your personal information from unauthorized use.